Training of staff is an essential part of any organisation’s route to success. Staff of every level require training which matches their assigned duties and responsibilities in order to enhance performance and improve the organisations’ mission and success. Trained staff are engaged and committed to the organisations profitability and growth.
ROC Human Resources provides
- Choice of in-house or off-site training
- Tailored to specific client group
- Courses have international accreditation and offer certificates
- Courses are given in English or Arabic
- Courses are given in the UAE or internationally as required.
A Leaflet outlining each course outline is in PDF file for clients to view in order to make an informed selection.
Human Resource Training Course
Delivery of training on HR topics including :
- Employment Law for Line Managers
- Competency based interviewing skills
- How to effectively appraise staff
- Change Management
- Mentor managers to teach them how to motivate their staff
Business Management Training Course
- Customer Relationship/Service – all levels from beginner to advanced
- Becoming a Strategic Manager
- Leadership
- Development of Business Management
- Management Tools
- Mind Mapping
- Project Management
- Sales Training, Beginner, Intermediate and Advanced
- Performance Management
Quality Management Training Course
- Total Quality Management (TQM)
- ISO 9000 – Fundamental of Quality Management System
- ISO 9000 – Documentation & Internal Auditing
- EFQM (Fundamental of Excellence Model)
- Evaluation of EFQM Strategy (RADAR)