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Wednesday, 12 March 2014 00:00

International Coverage

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International Coverage...

International reach and global coverage is becoming an increasingly important aspect of the regional recruitment market, predominantly based around attracting and identifying talent and skill sets required to fuel the continued economic growth.

The Gulf region is also experiencing strong economic diversification; this means that new skill sets are required to allow embryonic markets and sectors to be established. Fulfilling this challenge is where ROC Human Resources has excelled. Our local understanding and experience of markets allows our international reach to facilitate the sourcing of the required human capital.

From our International associations throughout Africa, America, Asia, Australasia, Europe and The Middle East, we can source highly experienced and skilled staff to need the demand giving our clients the security that we have local knowledge to support both the client and the applicant.

Wednesday, 12 March 2014 00:00

Recruitment at ROC Resources

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Recruitment at ROC Human Resources in detail...

ROC Human Resources approaches every staffing requirement in a bespoke manner. Rather than viewing requirements as though they were purely standard applications, with specific skill sets, our consultants appreciate that the ideal candidates and the retention of new staff members are reliant on other factors. ROC Human Resources ensures that they understand the client's needs, their environment and culture before selecting the best candidates to fill the vacancy.

We are proud to offer market-leading levels of service but far from being content we constantly strive to improve both our recruitment methods and levels of client satisfaction.

Recruitment Methods...

Database – ROC Human Resources invests both time and money every year to ensure that the development of our comprehensive database with over 20,000 professionals, from around the world, is kept current.

Executive Search – Often necessary for specialist roles or in markets where skill shortages exist, ROC Human Resources possesses the in-house skills to Search-and-Select the right professional.

Recruitment Tours – Market leaders in this field, ROC Human Resources is well versed in International Recruitment Tours. Our references and track record speaks volumes about our expertise in this area.

Video Conferencing – A cost effective and reliable method of recruiting overseas professionals without the client having to travel outside their country.

Advertising – Whether client driven or proactive, ROC Human Resources utilises local, national and international media channels to reach the ideal target market.

New Media Channels – Constant development of our own web site and partnerships with Internet based medical portals allows ROC Human Resources to reach a global audience of professionals.

Search & Selection – We possess the experience to search the international job market to provide clients with a comprehensive list of applicants who are seriously interested in working in either the United Kingdom or overseas. Each candidate's skills and personality are thoroughly assessed and matched to the client's position criteria.

Pre-Screening – All applicants are initially interviewed by one of our qualified recruitment consultants to determine suitability, experience and commitment. All foreign candidates are tested for their level of oral and written English. With domestic candidates, applying for European and US assignments, their fluency in other languages is also certified and tested. This process saves time as the client only meets with those applicants that have the relevant qualifications, experience and skills needed for the job.

Custom Built Recruitment Strategies

Many companies are aware of only a few of the standard tools, resources and techniques available for recruiting. Our comprehensive recruitment model helps us to make sure that you cover all of the appropriate avenues to ensure that your business is making the most of its recruiting investments and getting access to the largest number and highest quality of candidates.

Irrespective of the size of your business we can build a strategy to increase the quantity, quality and retention of your candidates that will substantially decrease the long term costs of recruitment.

Outsourcing your Recruitment Needs

Ongoing staffing needs are a priority whether you are either a mature corporation or a new venture. The key to successful recruitment is to employ talent and develop skills. If you are interested in ensuring that this high priority HR function is expertly implemented you can outsource your recruitment needs to us for a fraction of the cost of employing a person in-house. Fees and services would vary depending on the needs of your organisation but could include the following:

  • Customised recruitment strategies and methodology flow charts to assist strategy building to suit your industry.
  • Advice on advertising campaigns and services.
  • On-site assistance from resume screening to interviewing techniques.
  • Customised traditional/behavioral interview questions.
  • Psychometric/Aptitude testing.
  • Needs analysis of recruitment systems.
Tuesday, 11 March 2014 00:00

Privacy Policy

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ROC RESOURCES PRIVACY POLICY

Your Privacy

The Business is totally committed to protecting the privacy of our site visitors and customers. We fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made an order from us, we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit the Business, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites

Tuesday, 11 March 2014 00:00

Terms & Conditions

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ROC RESOURCES TERMS AND CONDITIONS

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

These website terms and conditions
License to use website

Unless otherwise stated, ROC Human Resources Consultancies and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or images from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;]
  • [edit or otherwise modify any material on the website; or]
  • [redistribute material from this website [except for content specifically and expressly made available for redistribution].]

[Where content is specifically made available for redistribution, it may only be redistributed [within your organisation].]

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without ROC Human Resources Consultancies express written consent.

[You must not use this website to transmit or send unsolicited commercial communications.]

[You must not use this website for any purposes related to marketing without ROC Human Resources Consultancies express written consent.]

Restricted access

[Access to certain areas of this website is restricted.] ROC Human Resources Consultancies reserves the right to restrict access to [other] areas of this website, or indeed this entire website, at ROC Human Resources Consultancies discretion.

If ROC Human Resources Consultancies provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

[ROC Human Resources Consultancies may disable your user ID and password in ROC Human Resources Consultancies sole discretion without notice or explanation.]

User content

In these terms and conditions, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to ROC Human Resources Consultancies a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to ROC Human Resources Consultancies the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or ROC Human Resources Consultancies or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

ROC Human Resources Consultancies reserves the right to edit or remove any material submitted to this website, or stored on ROC Human Resources Consultancies servers, or hosted or published upon this website.

[Notwithstanding ROC Human Resources Consultancies rights under these terms and conditions in relation to user content, ROC Human Resources Consultancies does not undertake to monitor the submission of such content to, or the publication of such content on, this website.]

No warranties

This website is provided "as is" without any representations or warranties, express or implied. ROC Human Resources Consultancies makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, ROC Human Resources Consultancies does not warrant that:

  • this website will be constantly available, or available at all;
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]

Limitations of liability

ROC Human Resources Consultancies will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • [to the extent that the website is provided free-of-charge, for any direct loss;]
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if ROC Human Resources Consultancies has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit ROC Human Resources Consultancies liability in respect of any:

  • death or personal injury caused by ROC Human Resources Consultancies negligence;
  • fraud or fraudulent misrepresentation on the part of ROC Human Resources Consultancies; or
  • matter which it would be illegal or unlawful for ROC Human Resources Consultancies to exclude or limit, or to attempt or purport to exclude or limit, its liability.
Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

Other parties

[You accept that, as a limited liability entity, ROC Human Resources Consultancies has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against ROC Human Resources Consultancies officers or employees in respect of any losses you suffer in connection with the website.]

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect ROC Human Resources Consultancies officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as ROC Human Resources Consultancies.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify ROC Human Resources Consultancies and undertake to keep ROC Human Resources Consultancies indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by ROC Human Resources Consultancies to a third party in settlement of a claim or dispute on the advice of ROC Human Resources Consultancies legal advisers) incurred or suffered by ROC Human Resources Consultancies arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to ROC Human Resources Consultancies other rights under these terms and conditions, if you breach these terms and conditions in any way, ROC Human Resources Consultancies may take such action as ROC Human Resources Consultancies deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

ROC Human Resources Consultancies may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

ROC Human Resources Consultancies may transfer, sub-contract or otherwise deal with ROC Human Resources Consultancies rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and ROC Human Resources Consultancies in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the governing law of the territories used in and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of the territories used in

Tuesday, 11 March 2014 00:00

Find Staff

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Finding New Staff...

...A Partnership Approach

Our Client focused approach ensures that our team of Recruitment Consultants gain a detailed understanding of our Clients' specific objectives, enabling us to provide a uniquely tailored solution, not an 'off the shelf'' package.

Working in partnership with our Clients we actively promote the highest standards of ethics and excellence.

Contingency Recruitment...

ROC Human Resources work closely with their Clients to ensure they understand their organisation and working culture, infrastructure and objectives, and their specific requirements. After an initial onsite visit with the recruiter, (wherever possible), we will also meet with line managers who can provide us with any additional information.

Job descriptions or briefs will be taken for each individual vacancy, if necessary from the existing job description or developed with the recruiter.

Information required:

  • Title
  • Reporting lines
  • Job function
  • Core competencies
  • Technical ability
  • Previous experience
  • Educational background
  • Languages required
  • Team skills
  • Personal Specification
  • Salary guidelines
  • Benefits package
  • Work timings

After a full description of the vacancy has been taken, the Consultant will then source suitable candidates. This may take the form of a database search, personal recommendation, advertising, networking or executive search.

Our trained Recruitment Consultants will conduct an in-depth interview with each Candidate before short listing to the Client. A profile of each Candidate will support the shortlist.

Skills assessments will be given to Secretarial and Business Support staff to test their PC skills.

Written assignments can be given to Receptionists, Personal Assistants, Customer Service Co-coordinators and Sales staff. A psychometric or profiling assessment can be given upon request.

Tuesday, 11 March 2014 00:00

Find A Job

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At ROC Human Resources:

We support you the whole way through the recruitment process

Our consultants are available to talk to you at any time of the day, including evenings and weekends

ROC Human Resources recruitment will take the complexities and guess work out of job hunting

Support right from the start

  • Initial application
  • Arranging interviews
  • Registration (where applicable)

We listen carefully to your requirements and then match these to the correct client and opportunity

We will ensure that you are fully briefed for the interview...

...And once you have a placement, we continue to offer a service second to none

Wednesday, 05 March 2014 00:00

Why us

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Since our foundation in 1994 ROC Human Resources and Consulting has been committed by a shared vision to provide our clients with Human Resource Consultancy, State of the Art Recruitment Methodology, Training, Comprehensive Feasibility Studies for the Gulf Region and Asset Management Build systems, Excellence and Special Services

Customer Satisfaction:

More than 60% of our business comes from repeat business or client referrals.

Service Level :

We are committed to ensuring that we understand our clients objectives and requirements We pride ourselves that we consistently deliver a service which is second to none, extends beyond our contractual agreement and exceeds our client's expatiations. All of our services and products can be delivered in English or Arabic depending on the individual requirement of each client.

Guarantee

Through our team of expert consultants we ensure that we focus on client satisfaction and agreed deliverables within defined time scales. Our consultants take the time to ensure they understand the clients' values and ethics in order to design a comprehensive package which satisfies the clients' requirements. We design our clients' service in a bespoke way which ensures that we provide the correct solution which enhances our client's business and achieves a successful outcome. Whatever our client's needs and whichever of our services are utilised it is our intention to build a long relationship which is based on consistently improving our client's business from a financial, ethical and socially responsible platform.

Consistency

Our team are specialists in their field of expertise which allows them to provide a specific service or service package. The initial evaluation of the service required and an assessment on how it best suits our client's needs will enable them to design the desired deliverables and assign the expert team to align with our client's expectations.

Commitment

Our team are result oriented and driven to achieve the required deliverables and will work consistently to ensure that our contractual agreement is fulfilled. We are never satisfied in just producing the agreed deliverables it is our commitment to always far exceed the expected service.

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